Endeca Baseline - Index process fails immediately on RepositoryExport(ATG-Endeca) Process

Possible symptoms in log: /atg/commerce/endeca/index/ProductCatalogSimpleIndexingAdmin ---java.lang.RuntimeException: org.apache.commons.httpclient.ConnectTimeoutException:
The host did not accept the connection within timeout of 30000 ms
There might be a problem with the connectivity between ATG and Endeca CAS – possibly a configuration issue or networking issue.

Check:
1. Check CASHostName and CASPort properties set properly in below components


/atg/endeca/index/SchemaDocumentSubmitter

/atg/endeca/index/DataDocumentSubmitter

/atg/endeca/index/DimensionDocumentSubmitter

Also modify  atg/endeca/index/IndexingApplicationConfiguration component (in ATG ).

2. Ping target Endeca CAS server from the command line on the ATG box to verify that it is accessible on the network.

3. Make sure  DNS resolution isn’t mis-configured such that the CAS hostname is resolving to an IP address of some server other than the actual CAS server.

No comments:

Post a Comment